Automotive workshop management platforms
Castrol is looking to Increase Customer Retention by giving our customers the ability to digitise and deploy online automotive workshops management software platforms for the purpose of increasing customer loyalty, operational efficiency and data insights.
Castrol is looking to gain in-depth insights into their automotive workshop customers throughout their Asia Pacific markets.
To achieve this they are wanting to enable their large customers to digitise and deploy online automotive workshops management software platforms for the purpose of increasing customer loyalty, operational efficiency and data insights.
The platform needs to enable the workshop too;
- Manage a bookings diary
- Manage workshop jobs/service history
- Manage workshop inventory
- Provide communication channels to their customers (SMS, Email, Etc)
- Have sales/job/inventory reporting/analytics
Solutions could include
Languages
Cloud-based platforms/software that can support English, Thai, Bahasa, Vietnamese, and Tagalog
White label
White-labelled and mobile-based options
Mandatories
The ability for Castrol to signup/license their customers onto the platform